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PRIVACY POLICY

At Kali Forbes we are committed to preserving the privacy of our visitors. We use the information that we collect lawfully, in accordance with the Data Protection Act 1998 and the Directive on Privacy and Electronic Communications 2003 as well as the General Data Protection Regulations 2018.

 

This policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site, as well as information on how we use cookies on this website. Please review this policy regularly in case of future changes.

WHO WE ARE

Kali Ratcliffe sole trader, trading as Kali Forbes
Registered address: Coldharbour Studios, 26-34 Southwell Road, Studio 11, London, SE5 9PG
Website: www.kaliforbes.com
Email: info@kaliforbes.com

Depending on our interaction with you, both on our website and via other communications, we may store various pieces of your personal data. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. 

 

Please be assured that we will never sell your data and will only pass it on to third parties as described below.

WHAT INFORMATION WE COLLECT

We receive, collect and store information you enter on our website or provide us when you register/email us for information or make a purchase. This data may include your email address, name, phone number, purchasing history and invoicing/delivery address. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. 

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

When processing payments, some of your data will be passed to our payment providers, including information required to process or support the payment, such as the purchase total and billing information. When making a purchase through our website, we accept payments through Wix payments.

HOW WE STORE INFORMATION

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by the Kali Forbes business adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

WHY WE COLLECT THIS INFORMATION

We use this data to provide our services to you. For example, to respond to requests for information, place orders, communicate with our suppliers and customers, process orders, communicate with our payment provider, prevent fraud and dispatch goods.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to send updates about product launches, events and sales, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

WHO WE SHARE THIS INFORMATION WITH

  • Wix payments (our payment provider)

  • Delivery companies

  • Wix.com (our website provider)

 

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

 

If you click on the social media button(s) on the footer or anywhere else it is displayed on the website or through our communications, this will take you off our website and onto those websites who have their own policies on privacy and cookies for you to consider. Please see those company websites for more information.

USE OF COOKIES

Our website uses cookies, this helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

 

We use the following cookies to optimise your experience on our site and to provide our services:

  • XSRF-TOKEN

  • hs

  • svSession

  • SSR-caching

  • _wixCIDX

  • _wix_browser_sess

  • consent-policy

  • smSession

  • TS*

  • bSession

  • fedops.logger.X

  • wixLanguage

  • ecom.wixapps.net

  • instafeed.codev.wixapps.net

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. 

 

Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site.

 

Further information about cookies can be found at https://allaboutcookies.org/

 

If you don’t want us to process your data anymore, please contact us by sending an email to info@kaliforbes.com

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